Call Today - 02 8384 4266 - Please note our 1300 number has recently changed to this new phone number.
Online Therapy 2020-03-29T23:53:38+10:00

Online Therapy is confidential and safe and not that different from face-to-face sessions.

What is Online Therapy?


  • Like face-to-face therapy or sessions, connection and trust are of paramount importance.
  • After years of working online and by telephone, we know that anyone can work via these mediums in a connected, heartfelt way.
  • Essentially, together we create a safe place for you to explore your life issues and your more expansive sense of yourself.
  • After their first session, most people either forget they are online, or realise it doesn’t make a difference to the depth of support and self-awareness they are experiencing.

What are the benefits of Online Therapy?


  •  Imagine all the benefits that come from being seen, heard, understood, and clearly mirrored by a caring person. This is the same for our online work with you.
  •  You choose your location and the comforts you would choose if you didn’t have to drive or ride the bus to an office building to see your therapist.
  •  No matter where you are, we are available online and by telephone. And, we have loads of experience communicating this way.

How do I prepare for a session?


  • Ensure you have privacy for the whole period of your session (usually 60 minutes for individual sessions).  Let family know this is your time.
  • If this is your first session, test your internet/wifi signal with a friend prior to your session.
  •  Headphones with microphone make hearing and being heard much more effective, and increase your privacy 

Which Online communication system is best for me?


  • While internet signal or bandwidth is key to a ‘drop-free’ session, we use one of these online communication systems – Zoom, Skype, and FaceTime – they are fairly similar in its set up and operation.
  • FaceTime is for apple computers only, iPad and iPhone users. You can call another FaceTimer using their iPhone number or email address (depending on how you decide to use it).
  • Telephone is a great backup system just in case the wi-fi is not functioning properly. And, some people have worked for long periods of time solely on the telephone, finding the experiences very positive.

What issues can I expect?


  • Like any videoconferencing calls, the signal can fluctuate and a call can be “dropped”, depending on various factors.
  • This happens occasionally, and if it persists, we will suggest changing communication devices, or we will call you via telephone. 
  • Echoing sounds can usually be remedied simply by using headphones.